ABRITES Support Plan Service Plus (SPS Plus) includes an annual subscription service (providing access to the ABRITES ticketing system) and an interface replacement service for 12 months.
Abrites Support Plan Service Plus enables customers to receive support from the Abrites support team and AVDI replacement in the event of a failure.
SPS+ (Abrites Support Plan Service)
1,869.14zł
1,519.63zł netto(without VAT)
Available on back-order
Available on back-order
Description
SPS+ (Abrites Support Plan Service)
The support team analyses, detects, identifies and provides possible solutions to problems that may occur when using Abrites products.
The SPS operates in written form via the Abrites ticketing platform. Once the SPS has been purchased, an account is created on the platform where troubleshooting takes place. If the customer is registered with an Abrites partner, the ticketing is done exclusively by this partner and an individual account is NOT created.
Please note that communication between the support team and all customers is in English.
The SPS subscription provides the following benefits:
- Access to the Abrites Support ticketing system
- Priority dispatch of fresh links
- Priority fast response within 2 hours of opening a ticket (9:00-18:00 GMT+2)
- Unlimited number of requests
- Undivided attention of a support team member
The AVDI replacement service ensures that you receive a brand new AVDI interface if your current interface is faulty. The replacement service guarantees that for a period of one year you are entitled to receive a new replacement interface without any additional charge or the need to send back the old one. This service is designed to save you time and money by providing you with a working AVDI interface within days of your request.
